Rachel Haefele 

Patient Care Coordinator 

Rachel grew up and attended school in Augusta, Georgia. Looking for a career change, she joined the Hearing Consultants team, which she describes as a good fit.  

As our patient care coordinator, Rachel lends a helping hand to various departments as needed. This may include calling new patient referrals, working on billing, cleaning hearing aids, and much more.  

She loves the variety of her role and the opportunity to learn something new. Rachel also enjoys interacting with our patients and meeting new faces.  

Outside of work, Rachel likes to go camping and spend time outdoors. She also enjoys live music, spending time with loved ones, and trying out new recipes.  

Just for fun!

If you could have dinner with one person, who would you choose?

Technically 2—the members of Odesza.

If you could have dinner with one person, who would you choose?

Technically 2—the members of Odesza.

If you could have dinner with one person, who would you choose?

Technically 2—the members of Odesza.

What is your favorite sports team?

What is your favorite sports team?

What is your favorite sports team?

What is your favorite food?

What is your favorite food?

What is your favorite food?

If you could go anywhere in the world, where would you go?

If you could go anywhere in the world, where would you go?

If you could go anywhere in the world, where would you go?

What is your all-time favorite TV show/series?

What is your all-time favorite TV show/series?

What is your all-time favorite TV show/series?

Request a Callback

The internet is full of conflicting information about hearing loss, hearing care, and hearing aids, making it hard to know where to turn.   At the heart of our family values are transparency and honesty, and we’re here to help.   Whether you have a question, need a second opinion, or want no-obligation advice from our trusted independent hearing doctors, simply complete this form, and we’ll get back to you shortly. 

Monday to Friday: 8:30 AM – 4:30 PM

Request a Callback

The internet is full of conflicting information about hearing loss, hearing care, and hearing aids, making it hard to know where to turn.   At the heart of our family values are transparency and honesty, and we’re here to help.   Whether you have a question, need a second opinion, or want no-obligation advice from our trusted independent hearing doctors, simply complete this form, and we’ll get back to you shortly. 

Monday to Friday: 8:30 AM – 4:30 PM

Request a Callback

The internet is full of conflicting information about hearing loss, hearing care, and hearing aids, making it hard to know where to turn.   At the heart of our family values are transparency and honesty, and we’re here to help.   Whether you have a question, need a second opinion, or want no-obligation advice from our trusted independent hearing doctors, simply complete this form, and we’ll get back to you shortly. 

Monday to Friday: 8:30 AM – 4:30 PM

Took my 85-year-old father here for a hearing test & he was treated with respect lots of care and an incredible value for new hearing aids. We were able to get a fast appointment and the entire staff is wonderful. Highly recommend going here for all your hearing needs.

Sandra C

1 week ago

The consultants went out of their way to accommodate me today. My hearing aids had been giving me problems and they spent a long time figuring out what was wrong. They deep cleaned them and I was on my way. I could HEAR again. SUCH courteous and delightful employees they have. Excellent customer service!

Ta P

2 weeks ago

The receptionist is one of the sweetest in Colorado Springs! The office is clean and bright. Dr. Dang is pleasant and friendly; her exam was thorough and she explains everything she is doing. I totally recommend Hearing Consultants!

Karen M

2 weeks ago

Took my 85-year-old father here for a hearing test & he was treated with respect lots of care and an incredible value for new hearing aids. We were able to get a fast appointment and the entire staff is wonderful. Highly recommend going here for all your hearing needs.

Sandra C

1 week ago

The consultants went out of their way to accommodate me today. My hearing aids had been giving me problems and they spent a long time figuring out what was wrong. They deep cleaned them and I was on my way. I could HEAR again. SUCH courteous and delightful employees they have. Excellent customer service!

Ta P

2 weeks ago

The receptionist is one of the sweetest in Colorado Springs! The office is clean and bright. Dr. Dang is pleasant and friendly; her exam was thorough and she explains everything she is doing. I totally recommend Hearing Consultants!

Karen M

2 weeks ago

Took my 85-year-old father here for a hearing test & he was treated with respect lots of care and an incredible value for new hearing aids. We were able to get a fast appointment and the entire staff is wonderful. Highly recommend going here for all your hearing needs.

Sandra C

1 week ago

The consultants went out of their way to accommodate me today. My hearing aids had been giving me problems and they spent a long time figuring out what was wrong. They deep cleaned them and I was on my way. I could HEAR again. SUCH courteous and delightful employees they have. Excellent customer service!

Ta P

2 weeks ago

The receptionist is one of the sweetest in Colorado Springs! The office is clean and bright. Dr. Dang is pleasant and friendly; her exam was thorough and she explains everything she is doing. I totally recommend Hearing Consultants!

Karen M

2 weeks ago

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